KCS Aligned Series: Jacobs Engineering Group Uses Coveo for KCS Beyond Service and Support

Learn how Jacobs Engineering Group implemented KCS to enable Sales and other groups to improve knowledge-sharing in the organization, with the help of Coveo.

Watch the video to hear how they:

• Built a single place to search for bridging the gap between customer success platform and knowledge management using artificial intelligence and machine learning
• Designed and implemented analytics solutions to address content gaps