Coveo for Salesforce Summer Release

Driving More Intelligent Experiences Across Salesforce

The latest release for Coveo for Salesforce delivers more powerful capabilities that will help you deliver world-class customer support and self-service experiences on Salesforce Service and Community Clouds.

Provide Engaging Self-Service and Intelligent User Stitching

Provide more engaging self-service capabilities across your Service and Community clouds and use data to further personalize content and information for your customers using user stitching.

Additional new Lightning features include:

Facet value suggestions
In-product experience
User actions stitching

Deliver Personalized One-stop Shop B2B Commerce Experiences

Transform your B2B storefront with powerful capabilities that will bridge the gap between your B2B product catalog and the content in your self-service community to deliver personalized, one-stop shop buying experiences.

Additional new features include: