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New in Coveo 2022 Q1
Commerce
Semantic Encoder - Product Catalog
Interpret shopper queries, minimize manual search tuning, and deliver highly relevant results, enabling natural language searches with the Semantic Encoder for Product Catalogs. In early access.
Business-Aware Ranking
Let AI refine product rankings with key business metrics and shopper relevance, and enable merchandisers to strategically optimize listing pages without compromising customer experience. In early access.
Search Merchandising Essentials
Streamline product curation with intuitive visual editing, drag-and-drop functionality, and comprehensive dashboard insights for rule impacts and search performance. In early access.
Connectivity
Coveo for Salesforce Enhancements
Quickly create dynamic, low-code Coveo hosted search pages for Experience and Service Cloud. Get added support for keyword highlighting. And equip agents with GenAI for instant, reliable answers in one click.
SAP Catalog Push Integration
Easily integrate Coveo with SAP Commerce swiftly using Coveo’s native connector, which facilitates complex catalog management and enhanced AI Product Discovery.
SharePoint Online Connector Updates
Enhance your SharePoint Online Connector with better content relevance and faster indexing. Features include parallel rescan, date/time filtering, conditional exclusions, selective tagging, security for deleted user profiles, & more.
Sitemap Connector Updates
Improve site content discovery and quality with a streamlined UI and web scraping configurations. Advanced users can manage multiple configurations per page, with a Chrome Extension for simplified testing.
Web Connector Updates
Elevate your site’s content quality and user experience with default and customizable web scraping configurations, plus a Chrome extension for streamlined testing.
Web Connector Updates
Elevate your site’s content quality and user experience with default and customizable web scraping configurations, plus a Chrome extension for streamlined testing.
Generative Answering
Relevance Generative Answering for Agents
Integrate GenAI with Coveo's Hosted Insight Panel for a streamlined agent experience and instant, trusted answers—no/low code needed.
Relevance Generative Answering for In-App Search
Increase application value easily and quickly by integrating AI Search & Generative Answering within user workflows using our simple In-Product Experience builder.
RGA for Commerce
Relevance Generative Answering engages customers engages customers and enhances product discovery with guided exploration, specialized storefront experiences, domain expertise, and intuitive natural language interaction.
Follow-up Questions
LLM-generated follow-up questions refine self-service by guiding users to precise answers, improving resolution rates and satisfaction. In early access.
Conversational Experiences
Augment self-service with RGA's Conversational Experiences for dynamic, natural language interactions. Get accurate, in-depth content with "multi-turn question answering," utilizing conversation history and analytics. In early access.
Rich Text Formatting
Multilingual indexing supports Relevance Generative Answering, enabling seamless multilingual dialogue to boost self-service for global users. In early access.
Multilingual Support
Multilingual indexing supports Relevance Generative Answering, enabling seamless multilingual dialogue to boost self-service for global users. In early access.
Multilingual Support
Multilingual indexing supports Relevance Generative Answering, enabling seamless multilingual dialogue to boost self-service for global users. In early access.
More Ways to Explore & Dive In
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Gain the AI-Experience Advantage and hear from leading Tech Leaders on how AI shapes business.Relevance360°
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See ‘art of the possible’ by line of business including Commerce, Service, Workplace, and Website.New in Coveo Webinars
