Resources
Coveo for Microsoft Dynamics 365
Find more about Coveo for Microsoft Dynamics
-
Webinar
AI-Powered Search for Dynamics 365
Watch this replay to get a tour through our offerings for self-service and customer support within Microsoft Dynamics 365.
Watch webinar -
Video
Introducing the Coveo Enterprise Search Platform
Watch this brief introduction to the world’s most complete, secure, and flexible enterprise search platform.
Watch Video -
Video
Coveo Customer Stories: Patricia Leino of Tyler Technologies
During Coveo Impact 2017, we sat down with some of our customers to learn about why they chose Coveo, and what their plans for the future are.
Watch Video -
Video
Coveo Machine Learning Explained
Coveo machine-learning is the self-learning technology in the Coveo platform that makes Intelligent Search even smarter. It continuously analyzes your visitors’ click stream data and behaviour patterns captured by search usage analytics, then accurately delivers relevant content that is most likely to drive conversions and ensure self-service success.
Watch Video -
Video
Upskill Your Business with Intelligent Search
Find out how intelligent search taps into your organization's collective knowledge to make your employees and customers dramatically more proficient, productive and successful.
Watch Video -
Video
The Coveo Relevance Maturity Model
Your customers, partners and employees expect the information they need, when they need it. To meet their needs, you need to be relevant. The Coveo Relevance Maturity Model ™ is your tool to identify what level of relevance maturity you are at today, where you could be, and what you need to do to get there.
Watch Video -
Ebook
How Knowledge is Changing Customer Service
Effective customer service today requires that employees and customers have the ability to find the right information, the right knowledge, at the right time, every time regardless of channel.
Learn more -
Ebook
Becoming Relevant: How AI-Powered Search Transforms the Digital Workplace
When your employees have the task-relevant insights they need, they are more proficient and able to collaborate more effectively. It’s time to solve the relevance problem.
Learn more -
Ebook
TSIA 2017 State of Knowledge Management
Results from TSIA’s 2017 State of Knowledge Management report indicate that 43% of respondents think they could improve employee productivity by 30% or more if they had the tools to share knowledge more efficiently.
Learn more -
Ebook
Your Roadmap to Intelligent Assisted Support
It is increasingly more important for customer support, knowledge management and customer experience leaders to leverage their company’s collective knowledge in order to deliver effortless and efficient support experiences. This practical guide is great tool for mapping out your organization’s journey toward Intelligent Assisted Support.
Learn more