Coveo for Microsoft Dynamics 365

Find more about Coveo for Microsoft Dynamics

• 
  Webinar

  AI-Powered Search for Dynamics 365

  Watch this replay to get a tour through our offerings for self-service and customer support within Microsoft Dynamics 365.

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• 
  Video

  Introducing the Coveo Enterprise Search Platform

  Watch this brief introduction to the world’s most complete, secure, and flexible enterprise search platform.

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  Video

  Coveo Customer Stories: Patricia Leino of Tyler Technologies

  During Coveo Impact 2017, we sat down with some of our customers to learn about why they chose Coveo, and what their plans for the future are.

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  Video

  Coveo Machine Learning Explained

  Coveo machine-learning is the self-learning technology in the Coveo platform that makes Intelligent Search even smarter. It continuously analyzes your visitors’ click stream data and behaviour patterns captured by search usage analytics, then accurately delivers relevant content that is most likely to drive conversions and ensure self-service success.

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  Video

  Upskill Your Business with Intelligent Search

  Find out how intelligent search taps into your organization's collective knowledge to make your employees and customers dramatically more proficient, productive and successful.

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  Video

  The Coveo Relevance Maturity Model

  Your customers, partners and employees expect the information they need, when they need it. To meet their needs, you need to be relevant. The Coveo Relevance Maturity Model ™ is your tool to identify what level of relevance maturity you are at today, where you could be, and what you need to do to get there.

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  Ebook

  How Knowledge is Changing Customer Service

  Effective customer service today requires that employees and customers have the ability to find the right information, the right knowledge, at the right time, every time regardless of channel.

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  Ebook

  Becoming Relevant: How AI-Powered Search Transforms the Digital Workplace

  When your employees have the task-relevant insights they need, they are more proficient and able to collaborate more effectively. It’s time to solve the relevance problem.

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  Ebook

  TSIA 2017 State of Knowledge Management

  Results from TSIA’s 2017 State of Knowledge Management report indicate that 43% of respondents think they could improve employee productivity by 30% or more if they had the tools to share knowledge more efficiently.

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• 
  Ebook

  Your Roadmap to Intelligent Assisted Support

  It is increasingly more important for customer support, knowledge management and customer experience leaders to leverage their company’s collective knowledge in order to deliver effortless and efficient support experiences. This practical guide is great tool for mapping out your organization’s journey toward Intelligent Assisted Support.

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