Resources Coveo for Salesforce

Overview of Coveo for Salesforce

A native integration to Salesforce and a 100% cloud, SaaS-based product, Coveo for Salesforce offers easy-to-use Lightning components across Salesforce Clouds to help personalize digital experiences for your customers and employees.

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Find out more about Coveo for Salesforce

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Getting started

How to begin your Coveo for Salesforce installation

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Get Product Datasheet

Learn more about the Coveo for Salesforce product

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Documentation

Helpful resources and instructions for Coveo for Salesforce

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Release notes

Learn about the latest product innovations and updates

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New Features

Discover the new features of Coveo for Salesforce

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Products FAQs

The most-asked questions about Coveo for Salesforce editons

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Developers

How to build and customize Coveo for Salesforce for your own business needs

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Training

Unlock the power of AI-powered search with online and in-person training

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Readiness Chatter group

Join the conversation to ask questions, get answers, and stay up-to-date with the latest and greatest information on Coveo for Salesforce.

Learn more about Coveo for Salesforce

  • Overview Video

    Coveo Machine Learning Explained

    Coveo machine-learning is the self-learning technology in the Coveo platform that makes Intelligent Search even smarter. It continuously analyzes your visitors’ click stream data and behaviour patterns captured by search usage analytics, then accurately delivers relevant content that is most likely to drive conversions and ensure self-service success. Watch our video to learn more.

  • Case Study video

    How WatchGuard Increased Case Deflection from 3% to 11% in 4 Months

    Watch this four-minute interview to learn how WatchGuard uses Coveo for Salesforce to increase the case deflection rate on its self-service site from 3% to 11% within a few months.

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