Microsoft

Strategic Alliance

Coveo products:
Company size: 1000+
Experience: Partner since 2017

Go beyond traditional CRM and ERP applications with Microsoft Dynamics 365—the connected business cloud that brings data, people, operations, and processes together.

Layering Coveo’s AI-powered search and recommendations on top of Dynamics 365, helps you eliminate the need to search for information that’s scattered across multiple silos, and easily find the most relevant information according to your context and intent in that given moment.

Microsoft Dynamics 365

Coveo helps you infuse relevance into every interaction so that:

  • Agents are empowered with the best information that helps to improve the service experience
  • Customers can successfully self-serve
  • Employees become more proficient in their role