The pandemic has accelerated the digital transformation of the workplace in many ways, but the real pressure to modernize is coming from the younger generation of workers: Gen Z. This…
Trying to find some case swarming best practices? Let’s start by thinking about what your customers want. There’s a reason 72% of customers say they prefer self-service. When done right,…
Welcome to Whiteboard Wednesdays, our new learning series where Coveo experts teach you how to build great search experiences. Episode 1 dives into exposing your external content in a secure…
According to research, about 50-80% of the workday is spent communicating, two-thirds of that just talking. The rest? Probably Slack (just kidding: email is still a big chunk, but instant…
Do you use Slack? Probably; as of 2019, the popular instant message provider reported 10+ million daily active users in 150+ countries. It’s such a household name that the term…
Working at a high tech company like Coveo is something amazing. It is challenging, rewarding, and it helps bring your personal skills to another level. We release some features that…