omnichannel

Is your omnichannel retail strategy not working out the way you’d hoped? You paid top dollar for a great website; you’re selling through social media. You even have a mobile…

“More often than not, the retail sector functions exactly the way that it did 20 years ago,” said Cate Trotter, Head of Trends for Insider Trends. “The retail industry is…

If you’re involved with marketing ops for a Salesforce shop, you might be familiar with Salesforce Interaction Studio. It’s a robust customer data platform (CDP) that enables personalized customer experience…

In the middle of the 19th century, the concept of the department store emerged. At the time, it was quite impressive to have a one-stop shop to fulfill every shopping…

In 2014, Topshop emerged as the best omnichannel retailer in the UK. This was according to a Kurt Salmon survey of 25 UK fashion retailers. The survey was conducted to…