The Future of Omnichannel Retail
“More often than not, the retail sector functions exactly the way that it did 20 years ago,” said Cate Trotter, Head of Trends for Insider Trends. “The retail industry is…
omnichannel experience
Ecommerce Retail: How to Stay Relevant in 2022 and Beyond
In the past couple of years, we’ve seen about a decade’s worth of transformation in ecommerce retail. And we’re not done yet. Brands that can’t keep up with shoppers’ rapidly…
Slick B2B Commerce Experiences: 5 Ways Salesforce and Coveo’s AI Help You Make Huge Strides
In lauding Salesforce B2B Commerce in its Forrester Wave: B2B Commerce Suites Q2 2020 report, analysts Joe Cicman and Emily Pfeiffer highlighted how Salesforce made “huge strides in search through…
New Release on Impact+: Delivering Omni-Channel Self-Service Experiences
Newly released on Impact+, “Delivering Omni-Channel Self-Service Experiences” shows you how to create an effortless customer experience across all digital channels. While theory is valuable, we know it’s just not…