Reading Gartner Magic Quadrant for Insight Engines1 to wrap your brain around what’s best in enterprise search? Data-driven decision-making is a must in today’s business world. Yet the information needed…
As you look to improve your personalization initiatives, it’s important to keep in mind two variables that impact shoppers: Shopper Intent and Search Engine Indexing. One might sound vague—while the…
After working at Coveo for the last six months, I must say that it is the best place to conduct machine learning experimentation and develop concrete AI solutions for businesses.…
When it comes to choosing a site search engine for an ecommerce platform, evaluating an ecommerce search vendor is a cumbersome task. Multiple vendors tout AI capabilities. As Gartner analyst,…
In a previous article we addressed how, despite having machine learning, digital merchandisers are forced into manually managing synonyms. We showed how it is tedious, laborious, non-scalable – and error-prone.…
NLP has become a buzzword in eCommerce as well as in many other industries, such as customer service. It is by no means a new field, but there has been…
What differentiates traditional search from an intelligent, responsive search experience? That very question was core to the evaluations of vendors in The Forrester Wave™: Cognitive Search and Knowledge Discovery Solutions,…
