Accept the reality – both the limitations and possibilities – of modern knowledge management systems. Today’s CIOs are eliminating numerous on-premise systems and their associated infrastructure in favor of cloud-based…
Have you ever stopped to think about the the value of your organization’s collective knowledge? If your customers and support engineers can’t access the right content (knowledge articles, documentation, videos,…
Data normalization is essential to aligning unstructured and structured data to create actionable information and knowledge. My health is important to me, particularly how much I weigh. Like all Canadians…
It’s more than a search box. For many companies, upgrading their search capabilities has transformed their digital workplace, and has affected key business outcomes, such as increased collaboration and upskilling…
What differentiates traditional search from an intelligent, responsive search experience? That very question was core to the evaluations of vendors in The Forrester Wave™: Cognitive Search and Knowledge Discovery Solutions,…
Businesses today are run on data. With the explosion of digital technology transforming the workplace, there is no shortage of data and information available for employees to use to become…
$49.51 billion. By 2021, this is the size of the market for employee collaboration tools, a 13.2 percent compound annual growth rate from the 2016 market size of $26.68 billion,…
What if your intranet could learn and recommend? Louis Tetu, Coveo Chairman and CEO, answered this question at his KMWorld keynote presentation titled, “Creating the Intelligent Workplace: Think Proficiency, Not…
Sharing employee knowledge across your organization is easier than you think. Intranets are back with a vengeance, and we’re seeing that they’re more powerful and useful than ever – when…
Each year Coveo participates in Technology Services Industry Association’s (TSIA) bi-annual event, Technology Services World. This fall, TSW rolled into Vegas for three days of industry best practices around the…
