Search is having a moment. Again. It’s not as if we haven’t always wanted search engines that bring us the most relevant results—read our minds and show us exactly what…
Ever since the debut of Salesforce Portals (re-architected and renamed “Communities” in the Summer ‘13 release), Salesforce Community Cloud has grown in popularity and capability. As organizations look to provide…
Planning an enterprise search engine replacement is much like replacing a cell-phone from 10 years ago with the latest model. There is not just a quantitative difference (faster, more memory)…
Enterprise search seems simple, belying the complicated decisions involved with enterprise search engine replacement. You type a phrase into a box, press enter, then you get back a listing of…
Is your company still searching for great search? The intersection of audiences and the content they’re searching for-that is, giving the right content to the right people at the right…
Creating a clean, complete product catalog for your ecommerce site is like setting up a neat, orderly storefront. You carefully scoped out real estate, chose the location you thought had…
Maybe it’s the hype around digital transformation coming to fruition. Maybe it’s the lasting effects of the global pandemic. Regardless, the move toward richer, more contextually relevant digital self-service experiences…
Enrichment—a word that you can almost feel, like rubbing silk between the fingers—conjures images of incremental luxury, of things getting better bit by bit until they are almost perfect. That’s…
Digital assistants are just one example of how the Internet of Things (IoT) has penetrated our daily lives, both personally and at work, and that connectedness is expanding. The IoT…
Imagine being asked to oversee an agile development team tasked to build new search experiences over a large-scale dataset with thousands of new documents loaded daily, well over one hundred…