Intelligent Customer Service

Coveo Wins Salesforce AppJam Contest March Madness is in full swing and enthusiasm is high around the the globe. But the energy at the March London Admin User Group was…

How disrupting your self-service strategy leads to a more personalized digital customer service and support experience The digital era has proven to be very exciting for consumers. New technologies are…

Businesses are changing the way they approach support with Intelligent Customer Service There is a new, better way, for support organizations to provide the tools customers need to self-serve, while…