Dreamforce 2019 in Review: a Coveo sessions recap
Can you believe it has already been five days since Dreamforce ended? We can’t because our experience is still ongoing. When Dreamforce finished, the event itself came to a close,…
Dreamforce
Dreamforce 2019: How to spend a day in the City by the Bay
There are countless songs that celebrate the city of San Francisco: Tony Bennett left his heart there, Judy Garland never wanted to roam from there, and Journey won’t ever forget…
Dreamforce 2019: Coveo is Back and Better than Ever
What has 170k+ attendees, 2,700 sessions, 50 keynotes and a bunch of camping gear? Not the world’s largest camping event – it’s Dreamforce, held next week from November 19-22 in…
The Insider’s Guide to Dreamforce 2019
Dreamforce 2019 commences in 18 days. This event brings leaders and pioneers from across all industries together in one place for four days of dynamic engagement. 2,700+ sessions, inspiring keynotes,…
Coveo for Salesforce Summer ‘19 Release: Q & A with Neil Kostecki
Coveo recently announced our latest release for Coveo for Salesforce, the Summer ‘19 Release – and it may be our biggest release yet. From integration with Einstein bots to certification…
Boost Agent Productivity with Live Agent Chat and Coveo for Salesforce in Lightning Experience
Time is money, money is power, and power is having relevant information at your fingertips when you need it most. Coveo is at the leading edge of relevance. We’ve been…
5 Ways to Begin Your Relevance Transformation at Dreamforce
Customer support is changing, are you meeting your customers expectations? There’s a lot of talk around digital transformation and what it means for support organizations. Though there are many reasons…
Dreamforce Redux: Salesforce Doubles Down on its Product Strategy
The Burning Man of Enterprise Software. The SXSW for Cloud Computing. The COMDEX for the 21st Century. Whatever you call Dreamforce, just don’t call it hype. Each year 170,000 Trailbazers…
5 Must-Do’s for Community Managers at Dreamforce
As many of you are very aware, Dreamforce is taking place in the next few weeks. The event will offer Salesforce customers the chance to gain valuable insights into industry…
Data-Driven Self-Service Best Practices at Dreamforce ‘16
Doing customer self-service right has many benefits – happier customers, higher case deflection and self-service success, and more scalable customer service operations. But not every company with a self-service program is…