Can you believe it has already been five days since Dreamforce ended? We can’t because our experience is still ongoing. When Dreamforce finished, the event itself came to a close,…
There are countless songs that celebrate the city of San Francisco: Tony Bennett left his heart there, Judy Garland never wanted to roam from there, and Journey won’t ever forget…
What has 170k+ attendees, 2,700 sessions, 50 keynotes and a bunch of camping gear? Not the world’s largest camping event – it’s Dreamforce, held next week from November 19-22 in…
Dreamforce 2019 commences in 18 days. This event brings leaders and pioneers from across all industries together in one place for four days of dynamic engagement. 2,700+ sessions, inspiring keynotes,…
Coveo recently announced our latest release for Coveo for Salesforce, the Summer ‘19 Release – and it may be our biggest release yet. From integration with Einstein bots to certification…
Time is money, money is power, and power is having relevant information at your fingertips when you need it most. Coveo is at the leading edge of relevance. We’ve been…
Customer support is changing, are you meeting your customers expectations? There’s a lot of talk around digital transformation and what it means for support organizations. Though there are many reasons…
The Burning Man of Enterprise Software. The SXSW for Cloud Computing. The COMDEX for the 21st Century. Whatever you call Dreamforce, just don’t call it hype. Each year 170,000 Trailbazers…
As many of you are very aware, Dreamforce is taking place in the next few weeks. The event will offer Salesforce customers the chance to gain valuable insights into industry…
Doing customer self-service right has many benefits – happier customers, higher case deflection and self-service success, and more scalable customer service operations. But not every company with a self-service program is…