Elastic vs Coveo: Or From Manual to Electric Vehicle
Elastic vs Coveo—how do you choose? Once upon a time, enterprise search was a (relatively) simple proposition. A search engine would read a file, convert it into text, then index…
big data
4 Health Insurance Customer Service Trends
Before the covid 19 pandemic, the health insurance industry was changing rapidly to meet consumer demands. The pandemic accelerated a change in service delivery, moving from in-person to remote that…
Machine Learning: What it is, and what it is not
Artificial Intelligence (AI) is reshaping today’s business landscape. From the increasing investments in AI ventures to the proven benefits of AI deployments for organizations, the relevance of AI is undeniable…
From Data to Wisdom: Understanding Data Normalization
Data normalization is essential to aligning unstructured and structured data to create actionable information and knowledge. My health is important to me, particularly how much I weigh. Like all Canadians…
Big Data Hype Reaches Peak: What does Reality Look Like?
Last week, Gartner released its annual Hype Cycle, a report that maps and projects the maturity of hundreds of enterprise technologies. At the peak of a curve that maps high…
Big Data’s Side Effect: The Knowledge Drain
Big Data has been talked about in almost every possible context. How it affects various industries, whether or not you can gain insight from it, which companies are actually leveraging…