The online customer experience is more important than ever. And, as expectations rise, so do the challenges for organizations of all kinds. That was one of the key messages during…
If you’re looking for a philosophical, view-from-thirty-thousand-feet take on enterprise digital transformation, this isn’t it. Nor is this another post waxing lyrical about artificial intelligence (AI). Instead, my task is…
Product availability, Product pricing. Product information. These are the three keys to being a top-of-mind supplier. This is why manufacturers are spending millions on creating dealer or partner portals. But…
B2B Wholesalers are ramping up investments in digital experiences in response to increased demand for vendor evaluations – as they look to promote buyer efficiency, travel savings, and safety through…
B2B ecommerce has been on a tear. The global B2B Ecommerce market reached US$12.2 trillion in 2019 – six times that of the B2C market. Yet according to B2BecNews surveys…
It’s exhilarating when you pick a winner. When you do it with software, you have to be a bit more circumspect. But underneath the muted exterior is a certain smugness.…
Last Wednesday, Brian McGlynn (VP Commerce at Coveo) and Andy Peebler (VP B2B Commerce at Salesforce) came together for the live webinar “Are Your Digital B2B Commerce Experiences Ready for…
In 2017, Gartner bid adieu to Enterprise Search Engines – and welcomed Insight Engines. The distinction was to show how enterprise search now fortified with artificial intelligence (AI), resulted in…
Long before a pandemic locked employees in their homes, there had been a blurring between personal and professional personas in online buying. Buyers procuring components for an HDMI cable manufacturer…
We asked five business-to-business (B2B) ecommerce experts to talk about the changing B2B buyer — what’s driving their changing expectations, and how that is impacting B2B sites. Overwhelmingly they pointed…
