43% of users on retail websites go directly to the search bar, which underscores the importance of internal site search. But are your visitors finding what they’re looking for? In…
How quickly would you drop a brand if you received negative customer service? Just to give you an idea of how the importance: in a survey of 4,000 consumers across…
Are you grappling with the unstructured vs structured data question? To become a truly insights-driven organization, companies must be able to make use of all enterprise data available to them.…
If the last few years have taught me anything, it’s get away from the comfort of my desk. Go outdoors as much as possible, travel, listen to your heart (and…
If you feel mounting pressure to produce more and more content (and do it fast), you’re in good company. Eighty-five percent of companies agree that they feel the same pain.…
Trouble understanding metadata? In this article, we’ll dig into the questions, what is metadata and how to use metadata, as well as provide advice on managing it. Going solely on…
Elastic vs Coveo — how do you choose? Once upon a time, enterprise search was a (relatively) simple proposition. A search engine would read a file, convert it into text,…
Implementing location-aware search should be a top priority for brands in 2022. Why? Well, to start with, the holiday shopping season of 2021 fueled a resurgence of in-person shopping, even…
Welcome to the next episode of Whiteboard Wednesdays, our learning series where Coveo experts teach you how to build great search experiences. Check out all of our videos here. Understanding…
Though 43% of users go directly to the search bar when they land on a webpage, site search is often overlooked. What is it, and why should you care? Well,…
It’s time for many organizations to dust the cobwebs off the enterprise search experiences developed on decade-old technologies that frustrate employees and are expensive to maintain. And chances are, the…
That is the question… Welcome to the next episode of Whiteboard Wednesdays, our learning series where Coveo experts teach you how to build great search experiences. Find more tutorials here.…
When site search UX is outdated or simply not done well in the first place, it can be a major point of frustration for a website visitor. Say a new…
Do you know what headless search is capable of? It’s certainly frustrating (not to mention dangerous) to try to juggle your phone when you’re trying to order food while on…
Employee experience will be top of mind for businesses in 2022, as they look to accommodate new ways of working and deter rising attrition. And with workplaces becoming more distributed…
