In brick-and-mortar stores, shoppers seek out knowledgeable sales associates for helpful, relevant suggestions. The catch is, of course, having a knowledgeable sales associate. A poor one will turn shoppers off,…
Retailing has been a roller-coaster ride since COVID-19 prompted stay-at-home orders around the world in March 2020. Non-essential stores, from fashion and furniture to department stores and jewelers, were forced…
Struggling to flush out excess inventory? You aren’t alone. According to Marketwatch, the Inventory-sales ratio for general merchandise stores spiked to a 15-year high. The mangling of the supply chain…
What are the top ecommerce challenges for 2022, and what can online retailers do to prepare? Ecommerce, by nature, is a 24/7 business model, so there’s less downtime to respond…
As discussed in our last article, product embeddings are an innovative approach to information retrieval and recommender systems that are uniquely tailored to ecommerce. But why should you care? Product…
Every year service leaders probe through organic search results looking for statistics to validate their customer experience initiatives of the year. Sometimes for validation, sometimes for inspiration but the hunt…
Is headless commerce B2B the next big thing? Headless ecommerce is growing in popularity due to its ability to streamline the digital experiences that ecommerce businesses provide to their customers.…
They used tablets as pacifiers, went to school on Zoom, and came of age during the 2008 housing crash. With a once-in-a-lifetime pandemic as yet another shared crisis, this generation’s…
Have you ever found yourself wondering, ‘what is prod2vec‘? Probably not, right? After all, it’s unlikely that many of us have given a thought about how a website emulates a…
Immersive, digital experiences directly impact businesses’ bottom line by making personalization a two-way process. The key? Doing so efficiently. Traditionally, personalization meant showing users content that was similar to what…
Retail executives have work to do if they want to take a bigger bite of the digital apple. Your traditional strategies for eCommerce success will no longer cut it in…
When it comes to offering a personalized product recommendation or a personalized experience of any kind, most would say you really need to know a person, a buyer persona, or…
In the market for a commerce personalization engine? Make sure you have everything you need to ask the right question and make an informed decision for your company with a…
Search is search, right? Let’s rephrase: people are people, right? Except one person differs drastically from the next in so many ways. And because people are the ones doing the…
The unprecedented levels of growth that Ecommerce saw in the past few years are unlikely to be repeated in 2022. People are venturing out to stores, and anticipating contraction, and…
