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Coveo Fundamentals

DESCRIPTION

The goal of this class is to get you started with the Coveo Platform. First, you will learn about why relevancy drives the digital business experience, what the Coveo Relevance MaturityTM Model is and the main components of the Platform. Then, you will learn how each of these components contributes in creating a relevant search experience for your audiences.

This session is designed for anyone starting a Coveo search implementation project or anyone who wishes to learn about the basic features and functionalities of Coveo.  2.5 HOURS  FREE

ELEMENTS COVERED

  • Overview of the Coveo Cloud Platform
  • Coveo cloud administration console
  • User management and privileges
  • Adding content to the Coveo Platform
  • Building blocks of a Search Page
  • Tuning the search experience with Query Pipelines
  • Coveo Analytics overview
  • Machine learning overview

Course Agenda

Introduction

LEARNING ELEMENTS: How the Coveo platform brings insight via Relevance | Why Relevance matter | The Coveo Relevancy Maturity Model

15 minutes

Overview of the Coveo Platforms

LEARNING ELEMENTS: The 7 components of the Coveo Platforms | The 3 flows of the Coveo Platform | Coveo Platform Security

20 minutes

Introducing Coveo Cloud Organization

LEARNING ELEMENTS: Key concepts in User Management with the Coveo Platform | Demo: Adding new administrator

10 minutes

Indexing, Secured and Unified

LEARNING ELEMENTS: The Unified and Secured format of the Coveo Platform, the Coveo Item | How the Coveo Item is used to create the search experience | Sources | Demo: Adding a new source | Demo: Exploring indexed Content

25 minutes

Content Navigation

LEARNING ELEMENTS: Building blocks of a search experience | Demo: Adding components to a search page

20 minutes

Analyzing Behavioral Data

LEARNING ELEMENTS: Overview and concepts | Demo: Visit Browser | Demo: Dashboard

15 minutes

Tuning Contextual Relevance

LEARNING ELEMENTS: Query pipelines | Search Optimization | Demo: Query pipeline in action

20 minutes

Machine Learning

LEARNING ELEMENTS: Overview and concepts

15 minutes

The Journey Begins

LEARNING ELEMENTS: Additional materials

5 minutes

Questions

5 minutes

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