Haley & Aldrich VP of IT Trent Parkhill recognized for his efforts in implementing an enterprise search strategy and solution that helped restore 11% of the firm’s profits lost during the recession
CHICAGO and QUEBEC CITY – June 7, 2010 – Coveo, a leading provider of enterprise search and customer information access solutions, today extended congratulations to its customer, Trent Parkhill, VP of IT at Haley & Aldrich, for his recognition by InfoWorld as one of the top CTOs of 2010. The award recognizes IT leaders who demonstrate the value of innovation in technology and management skills during a time when resources were being stripped away.
Parkhill was recognized for his efforts in leveraging and driving 100 percent firm-wide adoption of Coveo’s Enterprise Search Platform that ultimately saved the hourly equivalent of hiring 15 to 17 fully productive, full-time employees. Time saved searching for expertise and information was spent on more productive, revenue generating activities. Parkhill credits this time savings with helping Haley & Aldrich to restore 11 percent profits diluted during the recession.
“Trent Parkhill is a true search evangelist and role model among his peers, helping the industry to learn how to drive and quantify meaningful value through better access to knowledge and information,” said Laurent Simoneau, CEO, Coveo. “By understanding and leveraging the capabilities of our enterprise search platform, Trent transformed the way Haley & Aldrich employees operate by providing them with near-instant access to information. This dramatically bolstered the efficiency of its consultants, enabling the firm to take on more projects, complete projects more quickly for clients, and strengthen its brand. We congratulate Trent on this well-deserved recognition.”
To enable timely access to knowledge and information, Parkhill worked with Coveo to combine structured and unstructured data from Haley & Aldrich’s enterprise systems and 20 regional offices, into a central, unified index, without moving data. From this unified indexing layer, Haley & Aldrich uses several Coveo Access Interfaces, including the Coveo Outlook Sidebar, the industry’s first fully integrated Outlook Sidebar and the Coveo Floating Desktop Search Bar. These interfaces allow Haley & Aldrich employees to “search where they work” by never leaving Outlook, or whatever program they are working in, to access information.
Parkhill also worked with Coveo’s Professional Services team to develop a customer health monitoring dashboard; implemented email, archive, SharePoint, and file share indexing; and enabled an expertise finding dashboard – essential for compiling related information that already exists and assembling teams for complex projects. In total, Coveo indexed nearly 15 terabytes of information for Haley & Aldrich. Parkhill noted that Haley & Aldrich’s data continues to grow at a rate of 70 percent per year.
“Everyone knows that 2009 was an extraordinarily tough year for most organizations, so most IT groups had to hunker down and defer many innovative efforts as revenues dried up and keeping the lights on became the only focus,” said Galen Gruman, Executive Editor, InfoWorld. “Despite that environment, some CTOs were able to move forward with innovation, in some cases finding ways to create new opportunities for their business and in others leveraging the economic crisis to make their IT operations significantly better even as they got leaner. The ability to be innovative and cost-effective was very evident in this year's InfoWorld CTO 25 winning entries. These IT leaders combined management savvy, technological insight, and the ability to lead a team to success despite difficult circumstances. This year's honorees reinvented untenable legacies, provided game-changing insight, and managed both their own teams and key organization stakeholders to make their businesses succeed through the use of technology. Our honorees did much more than implement technology well; they brought its use to a new level.”
About Coveo
Coveo is a leader in enterprise search-powered, information access solutions. The Coveo Enterprise Search Platform and Customer Information Access solutions help organizations generate value from information and knowledge stored across the enterprise, in virtually any system, whether they reside in the cloud or on enterprise servers—all without moving data. While the Coveo Enterprise Search platform is designed for Global 2000 organizations, small and medium-sized businesses can get started at no cost with Coveo Expresso, a free, entry-level and yet robust enterprise search solution.
With Coveo's unified indexing technology, companies gain an alternative to expensive system upgrades and integrations, and are able to harvest existing IT infrastructure while providing actionable insight into information and knowledge. Coveo helps companies to Stop Moving Data™ by combining structured and unstructured data from virtually any enterprise system into a central index, which is then accessed securely to drive more value through multiple business processes.
Coveo's more than 700 global implementations contribute to the success of, among many others, AmerisourceBergen, CA, Deloitte, GEICO, ESPN, Haley & Aldrich, Lockheed Martin, Odyssey America, P&G, Rabobank, SNC-Lavalin, Spencer Stuart, Children's Hospital of Boston, Sony Ericsson, Macquarie Bank, Patek Philippe, IMS Health, Nexen, ICBC, SSQ Financial, and the U.S. Navy. Information and video demos are available at www.coveo.com.
About Haley & Aldrich
For over 50 years, Haley & Aldrich has been advising developers, major institutions and Fortune 100 clients on their geotechnical and environmental challenges. Established in 1957 with a focus on underground engineering and problem solving, today Haley & Aldrich has a resume of more than 25,000 engineering and environmental consulting projects and 20+ offices nationwide. Haley & Aldrich serves clients in the aerospace, automotive, education, health care, property development, manufacturing, utility, and heavy infrastructure markets in the United States and abroad.
Press Contact:
Kate Lukach
Coveo
klukach@coveo.com
418-263-1111 x 233