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Coveo Releases New Enterprise Search Connectors to Unify Organizations’ Broad Ecosystems of Record

Now organizations can securely unify knowledge assets across cloud and on-premise systems such as PTC Windchill, Dropbox, YouTube, and RSS feeds into their Coveo enterprise search program

San Mateo, CA, and Quebec City, Canada - March 3, 2015

Coveo today announced the availability of several new and updated Connectors for third-party cloud storage, product lifecycle and social media feeds for its leading Enterprise Search Platform. The Coveo Connectors further expand the opportunity for organizations to leverage all of the rich, relevant knowledge and information fragmented among multiple cloud and enterprise applications. Unified, contextual knowledge and data can now be unified with Coveo Connectors for PTC Windchill, Dropbox, YouTube, RSS feeds and improved connectors for SharePoint and JIRA.

Coveo Connectors are production-ready integrations that enable indexing of unstructured and structured content from both cloud and enterprise applications. Coveo Connectors provide the scalability and real-time refresh capabilities for dynamic information mashups while respecting the complex security and permissions for each indexed systems. Connectors bring facsimiles of disparate, fragmented data into the Coveo unified index, where it is automatically enriched and can be unified with related information from vastly different systems and injected at the point of need.

“Coveo is committed to building and maintaining connectors for the most prevalent enterprise systems, both cloud and on-premise, to provide the unification of data that is required by the digital workplace,” said Laurent Simoneau, president and CTO of Coveo. “Bringing highly relevant content and experts from such key applications directly into the context of employees, customers and partners helps everyone gain new skills at the moment of need to transform operations.”

Coveo has also made a number of enhancements to its SharePoint and Atlassian JIRA Connectors. The new version of the Coveo SharePoint Connector improves Coveo’s ability to unify information from SharePoint environments operating within large-scale data centers. Coveo Enterprise Search Platform now allows users to index information from one or multiple SharePoint farms into the unified index to provide end users with easy access to content. The enhanced connector allows IT organizations to crawl and index either a complete SharePoint farm or specific sections, such as Web applications, site collections website lists or document libraries.

The Coveo Atlassian JIRA Connector indexes JIRA instances and unifies content and knowledge, including items such as projects, issues, comments, attachments and more, allowing key employees across development, product management, marketing, sales and support to access relevant bug tracking information.

Coveo has also introduced a series of new and updated connectors in support of customer service operations, including connectors for Microsoft Dynamics CRM, Oracle Knowledge, and Lithium Communities. These Connectors add to the company’s already broad library of connectors for enterprise systems.  

About Coveo

Recognized as the Most Visionary Leader in Enterprise Search by Gartner, Coveo transforms the world of work for millions of people across more than 1,000 enterprise activations in 35 countries. Coveo's highly advanced enterprise search technology adds the value of rich content and insights to CRM, customer service applications, intranets and websites. Coveo securely connects with most legacy and cloud systems, consolidates organizations’ full ecosystems of record in real-time, and provides unified search, dynamic 360-degree views of information, and contextual, proactive recommendations of relevant content and experts using powerful analytics.  

Coveo is a strategic partner of several large application providers such as Salesforce, and is used by leading organizations worldwide to enable the on-demand skills and knowledge required by constantly evolving digital workplaces. For more information, please visit www.coveo.com, and follow us on the Coveo blogs, LinkedIn, Twitter, and YouTube.



Editorial Contact:

Colin Beasty
Manager, Media Relations
418-263-1111 x2264
cbeasty@coveo.com

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