Nouvelles

Communiqués de presse

• 27.06.2008 | La version grand public de Coveo G2B for Email peut maintenant être téléchargée | Lire >
• 26.06.2008 | Coveo G2B for CRM permet d’obtenir une vue d’ensemble de l’information sur la clientèle en quelques heures  | Lire >
• 02.06.2008 | Coveo démontre sa capacité à indexer un milliard de documents | Lire >

Dans la presse

2008

• 20.05.2008 |  The 2008 CRM Service Awards: Rising Stars -- Coveo Solutions | Lire>
• 01.04.2008 |  Taking charge of e-mail | Lire>
• 07.03.2008 |  Financial Post: Enterprise Search Firm Coveo Raises $2.5M to Expand Growth | Lire>

Prochain événement

• Enterprise Search Summit
  Le 23-24 septembre, 2008 – San Jose, Californie

Distinctions

• KMWorld Magazine
  
  Coveo se mérite le prix KMWorld 2008 Trend Setter à titre de "Robust Customer Value" pour la suite d'accès à l'information Coveo G2B »  | Lire >

Blogues

2008

• 29.06.2008 | Coveo's Search CRM and Customer Service Offer
  

  Chris Bucholtz from Inside CRM highlights Coveo's move to bring search to CRM and Customer Service:
  
  What if you could do a search of your CRM system – and your ERP system, corporate intranet, tech support emails and customer support databases – and pull out specific details that apply to your customer, and do it in real-time?
  
  That’s the thrust behind Coveo's G2B for CRM, the limited availability of which was officially announced this morning. Coveo has worked on enterprise search tools in the past, and only recently came to the realization that a search product tuned for CRM could have a ready audience. | Lire >

• 27.06.2008 | Coveo helps dig out the data
  

  As companies search for the holy grail of a "single view" of the customer, Coveo Solutions, Inc., which provides search-powered enterprise information access, has unveiled its Coveo G2B for CRM, a way to provide a view of all relevant customer data from a wide variety of sources.
  G2B for CRM brings together data from such sources as salesforce.com, Siebel Systems, corporate intranets, tech support emails, customer support databases, and enterprise resource planning (ERP) systems. | Lire >

• 26.06.2008 | Coveo helps dig out the data
  

  Getting all the data you need into a CRM system is important, obviously, but only because it later allows you to take that information out and do something with it. In many cases, that means generating a report, then looking up the nugget of information you’re looking for.
  
  But what if it could be done more easily? What if you could do a search of your CRM system – and your ERP system, corporate intranet, tech support emails and customer support databases – and pull out specific details that apply to your customer, and do it in real-time? | Lire >