Coveo's Deep, Expansive Connectors Flexibly Broaden Data Availability to Drive Business Performance 

From CRM to ECM, social media to collaboration platforms, file shares to wikis and even "home grown" systems - Coveo connectors provide access to unstructured and structured data in all of your systems, without the need to move this data or develop complex system integrations, to create a Unified Index.

Web and WCM connectors, like Sitecore, help users locate the products and information they need on any public-facing website or extranet. 

• Self-Service Insight Consoles combine that data with information from other relevant systems, such as social media, customer communities and knowledge bases, providing users with suggested content that improves the user experience

Enterprise Email Connectors to Microsoft Outlook, Exchange, or Lotus Notes brings individual employee emails and attachments into their personalized Insight Consoles.

• Consolidated views across live servers and email archives as well as all relevant systems, help employees make better decisions, faster, to create a more nimble organization

Desktop Connectors bring relevant, locally stored data into broader Insight Consoles and search interfaces.

• Access information in local files and email on personal computers, even if the system is disconnected

Coveo’s Enterprise Search 2.0 capabilities provide deep insight into the content as it exsists within the Sitecore CMS, coupled with the ability to return relevant search results from any other enterprise system, in a single interface 

Navigation Arts

Intranet and ECM Connectors, for systems such as Sharepoint, break down information silos by integrating content from a variety of systems to facilitate knowledge sharing and collaboration.

• Bring together unstructured and structured content from file shares, databases, knowledge bases, wikis, communities and more (when used with other Coveo connectors)

Multimedia Connectors unlock previously hidden value in training videos, webinars, podcasts and other multimedia content.

• Patented technology pulls multimedia content into Coveo’s always-on, Unified Index to provide actionable Insight from thousands of hours of rich media content

Additional connectors index unstructured and structured data within virtually all enterprise and cloud-based systems and social media.

Coveo Insight Solutions™ leverage the full breadth and depth of information available across the enterprise, whether in systems behind the firewall or in the cloud. Coveo’s Unified Indexing Platform powers solutions that improve performance and decision-making across multiple business processes, by bringing disparate, structured or unstructured information from any system into a central, Unified Index, and presenting the consolidated, correlated data in role-based Insight Consoles.