Mobile Access Provides Front-Line Intelligence On-the-Go
With front-line intelligence provided to people on-the-go most—your executives, field services and sales teams—engagements are more positive and productive, leading to higher level customer relationships and additional sales. Armed with the latest information for any engagement, field personnel no longer face surprises when they walk in the door of your customers or prospects.
Coveo Mobile Consoles present your company's collective knowledge, consolidated and correlated from any and all enterprise systems, including emails and files from offline PCs–configured for role-based relevancy.
It is critical for enterprises to efficiently equip mobile workers with a 360 degree view of the customer, in particular as businesses focus on sustainability, lower costs, and improved customer satisfaction. With 20 million mobile field service workers worldwide, we are already beginning to see the measurable benefits.”
Michael Maoz, VP and Distinguished Analyst, Gartner Research 
Coveo Mobile Insight Consoles may be configured for Advanced Insight to Basic Search & Navigation, depending on user requirements.
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Sales teams leverage consolidated customer information for insight into all aspects of a customer relationship, even in the minutes leading up to a critical meeting to close a customer deal.
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Field services personnel can access related case resolutions and documentation that allow them solve customer issues more quickly and accurately, better serving their customers.
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Executives on the road can understand and prepare for a customer issue that just happened, before walking in the door to meet with that customer.
Coveo Insight Consoles are part of all Coveo Insight Solutions™ and have been developed through more than 700 implementations. Built to showcase content from Coveo's Unified Index of data within virtually all enterprise systems, as well as social media and cloud based systems, Insight Consoles help companies gain additional return on their most valued asset—collective knowledge—to innovate faster, better serve customers and sell more products.
