Coveo Technology Enables Insight to Ensure Relevant Context and Knowledge in Every Business Interaction 

1 First, Coveo's Unified Indexing Platform consolidates information silos securely across enterprise, social and cloud-based systems. Here,  data is converted to make it "mashable," regardless of source or format. Ongoing and automatic, normalization, correlation and Multi-Channel Text Analytics enable structure where none existed before. The Index continually updates information with the latest changes.

2 Ultimately, the normalized, correlated information is securely presented in conversational, personally and contextually relevant, role-based Insight Consoles. Users interact with the information within a single screen, converting information to knowledge - the human capacity to take action facing a complex situation

The Coveo Platform version 7.0 with Multi-Channel Text Analytics transforms disparate data into actionable insight, discovering relationships and themes within massive amounts of data, helping users to make better, more informed decisions, improve customer interactions and increase product innovation.

Insight Consoles provide unified views of information across all these systems- from Basic Search & Navigation that leverge SmartFacets™ to intuitively access information, to customized, role-specific Advanced Insight Consoles that present intelligent information mashups.