Coveo Knowledge Base - Technical Notes – 040426-43

CES040426-43: Cannot Initialize the MAPI Session

The information in this technical note applies to:

Coveo Enterprise Search 3.5+
Coveo Enterprise Search 4

Symptoms

When indexing from an Exchange Server source, the following error message appears:

Cannot initialize the MAPI session.

Cause

There was a problem loading the MAPI subsystem.

Solution

Verify that MAPI is correctly installed.

Last Reviewed	2006/30/03
Keywords	Exchange Server crawling troubleshooting