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Multimedia Search


Coveo Enterprise Search for Multimedia allows you to easily search across hundreds of hours of rich media content with unparalleled precision and ease. Using our patented process of improved speech recognition, the solution produces searchable transcripts that include enterprise-specific spoken words such as proper names, product names, employee names, domain terms, and more. With Coveo Enterprise Search for Multimedia, you can finally search within the audio and video content that is stored in your enterprise.

Key Benefits

  • Instantly access stores of multimedia content located across the enterprise
  • Locate and quickly access specific content in e-Training and long distance learning solutions
  • Improve customer service in call centers
  • Leverage the power of multimedia for new business applications such as interviews, knowledge sharing, or supply-chain support
  • Adhere to compliance and regulatory demands
  • Improve risk management initiatives
  • Total cost of ownership significantly lower than competitors with better functionalities
  • Easy to deploy and maintain
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Enterprise Search
 
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Enterprise Discovery to Facilitate Decision-Making and Mitigate Risk Improving Employee Efficiency with a 360-degree View of Information
Customer Profiles
One of the top consulting companies in the world uses Coveo Enterprise Search solutions to leverage its knowledge capital while expanding its go-to-market efforts and reducing overall operational costs.
 
The world’s leading independent provider of communications protocol software uses Coveo Enterprise Search solutions to further strengthen customer relationship management and deliver exceptional expertise in telecommunications.