General

• What's New - Coveo Platform 6.5  [+]
  Describes the new features available in the Coveo Platform version 6.5.
• Administration Tool - Coveo Enterprise Search 6.0  [+]
  Allows users to configure all Coveo Enterprise Search processes, except for the Search Interface – which is configure through the Interface Editor.
• Analytics Module Guide - Coveo Enterprise Search 6.5  [+]
  Explains how to deploy, use, and customize the Analytics module.
• Coveo Enterprise Search Service Is Not Started  [+]
  Explains what to do if the message “Coveo Enterprise Search Service is not started” is displayed.
• Deploying Coveo Enterprise Search on Windows Server 2003  [+]
  Windows Server 2003 offers significant improvements over its predecessors, particularly in terms of security and performances. In this article, the focus is on how to achieve the optimal installation of Coveo Enterprise Search on that platform.
• Deploying on Computers Without a Domain  [+]
  Windows NT domains provide security and authentication services that are very useful in everyday life and Coveo Enterprise Search relies heavily on them. Still, there are a few situations where a user might want to run Coveo Enterprise Search without having his computer hooked on a domain, such as a Web site demonstration on a laptop computer, or someone who works at home and does not have access to the company's network. This article discusses the limitations of such an environment, and how they can affect Coveo Enterprise Search installations.
• Deploying the Coveo MIDlet for BlackBerry – Coveo Enterprise Search 6.0  [+]
  Step by step instructions on how to request the Coveo MIDlet for BlackBerry and how to deploy it using the pull method
• Finding a Specific Document  [+]
  Explains what to verify when a document to which a user normally has access cannot be found.
• Improving Query Performances  [+]
  Presents advice on achieving better query performance in CES and attempts to cover the topics that apply to all systems.
• Indexing Data Integrity  [+]
  Explains what to verify when a document to which a user normally has access cannot be found.
• Installation Guide - Front-End Installation - Coveo Enterprise Search 6.0  [+]
  Explains how to install the search interface on a front-end server and how to configure an impersonator
• Installation Guide - Typical Setup - Coveo Enterprise Search 6.0  [+]
  Details all the steps to perform for a typical installation of CES
• Interface Editor Help - Coveo Enterprise Search 6.0  [+]
  Allows users to create and customize different versions of the Search Interface.
• Migration Guide  [+]
  Details how to migrate Coveo Enterprise Search from version 5 to version 6 and presents different examples.
• Mirror Installation Guide - Coveo Enterprise Search 6.0  [+]
  Details the two distinct phases of the installation process: Installing the mirror (with or without Web interfaces) or configuring the master index
• Ranking Optimization  [+]
  Ranking is the art of sorting results according to their relevancy to the submitted query. Although Coveo Enterprise Search was optimized to reach high ranking accuracy, improvements can still be realized by the content manager of the organization as each organization has its own set of rules and practices related to the document production and knowledge sharing on the corporate network. So as to better fit these particularities, ranking optimization techniques can be initiated and maintained over time.
• Ranking Technical Overview  [+]
  Ranking is the art of sorting results according to their relevance to the submitted query. This article describes some technical features of Coveo Enterprise Search's ranking engine. In particular, it elaborates on the benefits of using automatic document summarization technologies in the ranking process.
• Search Interface - Coveo Enterprise Search 6.0  [+]
  A Search Interface is a single entry point providing access to the content of an index. It allows users to send queries as well as display, sort and save results.
• Search Interface Modifications  [+]
  Customizations that can be manually done in aspx and ascx files.
• Service Logon Account  [+]
  Coveo Enterprise Search runs as a software service on the destination computer. All software services require a logon account. Thus, you must assign a logon account for the service.
• Supported File Formats  [+]
  This article provides a list of the various document formats that can be indexed by Coveo Enterprise Search.
• Understanding Document Level Security  [+]
  This article describes Document Level Security (integration of file access permissions), enumerates advantages of implementing Coveo Enterprise Search and explains how to avoid security problems.
• Understanding File Monitoring  [+]
  File monitoring is a feature that helps content managers maintain maximum freshness of indexed content for local and network file sources. Coveo Enterprise Search monitors the Windows file system and updates the index in real time when files are added, modified or deleted. The following article describes the benefits of the File Monitoring feature, its usage and its limitations.
• Understanding Stemming  [+]
  This article explains stemming, or similar words matching, and indicates which settings should be chosen according to the index's document properties.