Assess Search Effectiveness with Metrics that Matter

Too many organizations are spinning their wheels to trying to improve every interaction, and gain visibility into factors that influence success wit your search solution.

In this webinar replay, you will discover that the magic is truly in the numbers. Learn how you can infuse relevance into every interaction, and gain visibility into factors that influence customer success by understanding the real-time value of your top 3 data points of your Coveo analytics:

  • CTR - Click through rate (%)
  • ACR - Average click rank
  • VCTR - Visitor Click Through Rate
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Assess Search Effectiveness with Metrics that Matter

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