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Coveo makes enterprise search interfaces as ubiquitous as the need for information, with a desktop search bar that floats above virtually any application on the desktop. Users simply hover over it to reveal a full-sized, intuitive search interface complete with customized search facets and launch a search of virtually any enterprise system, without leaving the application in which they are working. |
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Achieving unified information access and intuitively “searching where you work” to locate vital information is more important than ever for your company’s ability to make agile and informed decisions.
Listen to a conversation between Aberdeen Analyst David White and Mike Gero of Coveo as they discuss how the top performers in Aberdeen’s recent Enterprise Search study improved productivity and customer satisfaction, and the importance of accessing information stored in email platforms such as Lotus Notes. Companies that achieve this unified view of their information assets–without moving data–have maximized the return on investment they get from using enterprise search and achieved a measure of control over their unstructured data. |
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To speed access to information in email or from across the enterprise knowledge ecosystem, and, what's more, to allow employees to "search where they work," Coveo offers the Outlook Sidebar search interface–the industry's first enterprise search interface integrated directly within Outlook. Making search interfaces as ubiquitous as the need for information, Coveo helps increase the adoption of search within your enterprise, saving time for more productive activities.
The Outlook Sidebar leverages Coveo's central index of information to intelligently correlate related email conversations, attachments and contacts so that users productively get answers they need, without wasting time or re-creating existing information, as well as providing unified access to information repositories from across the enterprise.
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Coveo Customer Information Access Solutions have helped to reduce contact center costs while increasing customer satisfaction and loyalty for organizations with multiple, complex products, by providing agents and customers with intuitive, self-service views of customer, product and case information located throughout the knowledge ecosystem—all within a single interface targeted to the user’s role-specific needs.
With CIAS Version 2.0 Customer Service, Support and Professional Services Managers and Executives leverage actionable Customer 360 views, and dashboard analytics for holistic access to customer information – for both individual accounts and aggregate customer analytics - fostering faster and better decision making and providing visibility into current customer opportunities. |
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Coveo ExpressoTM Beta, a free, entry-level enterprise search solution, places the power of enterprise information access in the hands of employees everywhere, at no cost - for up to 50 users, 1M desktop files and email items and 100,000 Intranet documents. |
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For the first time, cross-enterprise employee desktop search can be unified with access to any enterprise system—with a single, central index. Coveo solves challenges to productivity, eDiscovery and risk associated with enterprise PC and laptop content with its groundbreaking Enterprise Desktop Search application. Unified and contextually relevant search of cross-enterprise PC and laptop content, including email pst files, may be further unified with information from any enterprise systems to establish a central index of all enterprise information. |
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Coveo Enterprise Email Search provides an industry first by indexing and quickly searching all email and attachments, including live email servers, archives and all enterprise desktop PST files. Instant, permission-based access to enterprise information in emails and attachments—through desktop or mobile search-bars with guided navigation—enhances productivity, ensures knowledge continuity, and enables eDiscovery activities—for the first time. Enterprise Email Search may be combined with additional Coveo Modules to provide 360-degree access to all enterprise information. |
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Coveo Enterprise Search enables users to fully leverage company information by providing instant and secure access to data repositories such as email, archives, CRM systems, support systems, intranet, enterprise systems, databases, web and multimedia content. This unified view improves productivity, decision-making and collaboration between teams and offices, and fosters innovation. Featuring the industry’s lowest total cost of ownership, the user-friendly solution is both modular and scalable, with interfaces available for workstations and smartphones. |
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Coveo Enterprise Search 6 takes search and information access to the next level, providing a unique combination of enterprise-grade scalability, deep connectivity and security, a number of new features and improved functionality. |
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Quickly provide access to accurate and comprehensive information to increase employee productivity, sales, customer satisfaction, knowledge transfer and collaboration, while mitigating legal risks. |
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Does your sales force need to search multiple locations such as email, intranet or CRMs like Salesforce.com to find customer information? |
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