Coveo Multimedia Connectors

Patented technology makes audio and video content instantly available

Finally, you can search and extract valuable information from within the audio and video content that is stored in your enterprise. Coveo Multimedia Connectors pull multimedia content into Coveo’s always-on, Unified Index to allow fast and easy search across thousands of hours of rich media content with unparalleled accuracy and ease. Unlock previously hidden value in training videos, webinars, podcasts and other multimedia content

Using our patented process of precise speech recognition, the solution produces searchable transcripts that include enterprise-specific spoken words such as proper names, product names, employee names, domain–specific terminology, and more.

• Instant access to multimedia content located across the enterprise
• Leverage the power of multimedia by making important topics, data points or messaging embedded in this content more easily and accurately findable
• Easy to deploy and maintain – new multimedia content is automatically indexed and available via search

Intuitive interfaces, integrated where employees work

Coveo’s Outlook Sidebar is integrated directly into this most popular information repository - and automatically shows contact information, a photograph, availability and all related email conversations and attachments for any email sender. Users can also search additional repositories from the same interface, without ever leaving Outlook.

Coveo’s Desktop Floating Searchbar “floats” above any Windows desktop application; users hover over it to launch a search, without leaving their base application. This effectively integrates Coveo Enterprise Search within all applications your employees regularly use.

With Coveo’s mobile interface, sales and field workers can easily access information on-the-go, from their BlackBerry or other smartphone. Learn more...

Secure, role- and rules-based permissions

Because permissions and security reside with the information, Coveo Multimedia Connectors provides completely secure protection of employee personal and company confidential information. Such information, based on rules and roles decided by the customer, becomes discoverable during investigations and yet respects all privacy, and client and employee confidentiality.

Flexible, modular and easy to deploy

Coveo Multimedia Connectors are combined with the Coveo Enterprise Search Platform and Customer Information Access Solutions to provide a unified view of enterprise knowledge and information. Proven scalable to billions of documents, Coveo was designed for modular deployments and self-service customization. Economical for even global deployments, Coveo utilizes 20 to 30 percent of the footprint of other search providers for indexed content, providing the lowest total cost of ownership.