Coveo Enterprise Email Connectors

Providing a secure index of email across desktop files, live servers and email archives, for Outlook and Lotus Notes

Coveo Enterprise Email Connectors provide users with a fast and easy method to find emails and attachments regardless of where they are stored: offline, online, in the cloud or hosted email platforms. While the emails and attachments are stored in a unified index, access to the content is limited to content owners, unless investigations or compliance initiatives require specialized access. To facilitate knowledge continuity, discovery and investigations, Coveo Email Connectors index your live servers and archives to provide instant, faceted access to email content and attachments. This eliminates the difficulty, or impossibility of gaining a unified view across live and archived email, including desktop PST files.

  • Rapid access to all email and attachments whether they are desktop- or server-based, in Microsoft Outlook, Exchange, or Lotus Notes
  • Reduce compliance and litigation risk by indexing and providing secure, faceted search of all email communication, for authorized users.
  • Stem the productivity drain that results from employees endlessly searching through email and attachments
  • Ensure knowledge continuity when employees leave, by accessing and retaining knowledge stored in their emails and attachments
  • Give field employees mobile access with the same ease of use via their smartphone
  • Leverage investments in email archiving platforms such as Symantec Enterprise Vault and Quest Archive Manager

Intuitive interfaces, integrated where employees work

Coveo’s Outlook Sidebar is integrated directly into this most popular information repository - and automatically shows contact information, a photograph, availability and all related email conversations and attachments for any email sender. Users can also search additional repositories from the same interface, without ever leaving Outlook.

Coveo Outlook Sidebar

Coveo’s Desktop Floating Searchbar “floats” above any Windows desktop application; users hover over it to launch a search, without leaving their base application. This effectively integrates Coveo Enterprise Search within all applications your employees regularly use.

With Coveo’s mobile interface, sales and field workers can easily access information on-the-go, from their BlackBerry or other smartphone. Learn more...

Secure, role- and rules-based permissions

Because permissions and security reside with the information, Coveo Enterprise Email Connectors provides completely secure protection of employee personal and company confidential information. Such information, based on rules and roles decided by the customer, becomes discoverable during investigations and yet respects all privacy, and client and employee confidentiality.

Flexible, modular and easy to deploy

Coveo Enterprise Email Connectors are combined with the Coveo Enterprise Search Platform and Customer Information Access Solutions to provide a unified view of enterprise knowledge and information. Proven scalable to billions of documents, Coveo was designed for modular deployments and self-service customization. Economical for even global deployments, Coveo utilizes 20 to 30 percent of the footprint of other search providers for indexed content, providing the lowest total cost of ownership.