Coveo Insight Solutions for Customer Service

Reality Video Series with IBM Netezza
Episode 3: Changing the Landscape - All the Way to the CEO's Desktop (4:52)


Hear Coveo customer Netezza, an IBM company, discuss the success they’ve achieved working with Coveo to deliver an impactful solution, including dashboards and business analytics that have allowed managers and executives to better manage customer relationships and satisfaction and eliminate time-consuming manual reporting tasks – providing dynamic account visibility all the way to the CEO.

For more information on Coveo Insight Solutions for Customer Service

Play
- Reality Video Series with IBM Netezza – Episode 1: From SharePoint fan to Coveo fanatic
Play
- Reality Video Series with IBM Netezza – Episode 2: "Coveo-ing" it
PDF
- TSIA Whitepaper – Beyond Search: Customer Information Access
For more information on Coveo Customers click here.
resources
Videos

TSIA Whitepaper – Beyond Search: Customer Information Access


Netezza – TSIA On-Demand Webinar: Transforming Customer Support from Award-Winning to World-Class


Gartner On-Demand Webinar – The New View for Customer Service: Dynamic Intelligence Informs Every Interaction