"Our external website has about 30,000 pages and serves many audiences, from students to academics to professionals and the public, so relevancy is very important. But what’s relevant to a student isn’t necessarily relevant to a parent whose child has a speech disorder, so we wanted people to be able to search and then refine their search, and using [Coveo’s] clustering feature has really helped with that." Brenda Darrah – Director of Knowledge Management, American Speech-Language-Hearing Association (ASHA)
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