Coveo Commended for Highest Marks in Annual Survey
Coveo announced it has been named a Fall 2013 TechBEST finalist by the Technology Services Industry Association (TSIA), the leading association for today’s technology services organizations, at the Technology Services World (TSW) Service Transformations conference today in Las Vegas.
The Fall TechBEST Awards program recognizes service technology providers in two categories—the Best in Adoption category for companies that have seen the highest rise in adoption among technology service organizations, and the Best in Show category, selected by conference attendees to recognize the organization that created the best experience in the TSW EXPO.
TechBEST finalists for the Best in Adoption category were selected by TSIA corporate and community members who participated in the 2013 Global Technology Adoption and Planned Spending Survey. As a TechBEST finalist, Coveo will be featured in TSIA Research, and conference attendees can learn more about the company’s offerings during the TechBEST Showcase being conducted today at the conference. The winner will be announced at the show on Wednesday, October 23 at the Awards Luncheon.
“The TechBEST Awards represent the ‘voice’ of the TSIA global community. Finalist organizations for TechBEST Best in Adoption have proven success in demonstrating value and meeting the unique needs of their customers’ service organizations,” said John Ragsdale, vice president of technology and social research for TSIA. “It’s our privilege to honor Coveo as a proven leader who positively impacts service operations and demonstrates a proven commitment to the successful adoption of their solutions.”
“Many of our clients are in high-growth, high-innovation industries, much like the membership of TSIA. We value our relationship with TSIA, and our consideration for this award is another step in our mission to help all companies become more relevant to their customers from their organization’s collective knowledge,” said Diane Berry, senior vice president, marketing and communication, Coveo. “The momentum and adoption we’re currently experiencing is exciting—and we’re thankful to share our mission with members at the show this week.”
TSW events have a strong reputation for delivering a solid program filled with impactful content. More information on Technology Services World and the TechBEST Awards can be found at www.technologyservicesworld.com.
Coveo makes companies more relevant and responsive to their customers, by providing technology that delivers in real time the most relevant, context-aware information for every employee and every customer.
Coveo's revolutionary Indexing and Insight Platform takes Knowledge Management to a new, more relevant level by securely connecting with and harnessing an organization’s big, fragmented data from any combination of cloud, social, and on-premise systems.
The Coveo Advanced Relevance Engine injects the most relevant knowledge into the context of every user, focusing on three business areas to:
Coveo is a strategic partner of several leading software companies such as Salesforce.com and Sitecore, and has been recognized as a visionary by Gartner in its 2013 Magic Quadrant. More than 2,000,000 users globally and more than 500 companies use Coveo to improve their businesses. Among Coveo customers are GEICO, Lockheed Martin, L'Oreal Switzerland, SunGard and YUM! Brands. For more information, visit www.coveo.com, follow us on the Coveo blog, LinkedIn, Twitter, Facebook and YouTube
The Technology Services Industry Association (TSIA) is the world's leading organization dedicated to advancing the business of technology services. Technology services organizations large and small look to TSIA for world-class business frameworks, best practices based on real-world results, detailed performance benchmarking, exceptional peer networking opportunities, and high-profile certification and awards programs. TSIA corporate members represent the world’s top technology companies as well as scores of innovative small and midsize businesses in four major markets: enterprise IT & telecom, consumer technology, healthcare & healthcare IT, and industrial equipment & technology. TSIA’s editorial blog, Inside Technology Services, is widely recognized by technology service professionals for providing thought leadership and insights into industry trends and best practices. Visit us at www.tsia.com, follow us on Twitter @TSIACommunity, or like us on Facebook and the TSIA Books Facebook page.
Media Contact for Coveo:
Adam Novak, PAN Communications
Media Contact for TSIA:
Suzanne Hite, TSIA