News Releases

Coveo Named to CRM Watchlist for Second Consecutive Year

Coveo Named to CRM Watchlist for Second Consecutive Year

Company’s third award in Q1 2013 for its Customer Service & Support Knowledge Access applications, including the recently launched Coveo for Salesforce, Service Cloud

QUEBEC – March 26, 2013

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About Coveo

Coveo’s highly advanced, Unified Indexing and Insight platform redefines how people access and share fragmented knowledge around the customer-focused enterprise. Coveo brings together the collective and yet fragmented information from cloud-based, social, and on-premise systems, and injects it into the context of every user, every time.  Coveo connects people to contextual content, and through content, to relevant people. This enables more efficient customer service, increased sales, shorter sales cycles, faster innovation for better product development and increased profitability. Coveo’s advanced, Unified Indexing and Insight platform securely connects with and crawls all systems to create a virtual integration layer, by federating and enriching structured and unstructured information.

The Company’s lines of business inject existing knowledge into every Customer Service interaction, personalize online customer experiences within high-end websites, and increase overall return on knowledge by making the collective knowledge easily accessible, so that all employees can stop reinventing the wheel.  More than 2,000,000 people globally and more than 500 companies use Coveo to achieve their business goals. Among Coveo customers are CA Technologies, L’Oreal Switzerland, Lockheed Martin, YUM! Brands, GEICO and SunGard. For more information, visit www.coveo.com, follow us on Twitter @coveo or like us on Facebook.


Editorial Contacts:

Jessica Hohn-Cabana
418-263-1111 x233 Office
508-353-3454
jcabana@coveo.com

Kim Leadley
PAN Communications
617-502-4300
prcoveo@pancomm.com

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