The right insight brings us all together
Insightfull users accomplish their goals faster and with greater results, because they have access to 360° knowledge and experts who can help - help them sell, solve a challenge, build a product or coach them through it.
Our users often say they couldn't live without Coveo - when they think back to the days of searching, gathering, and re-doing work. Our users help us understand what they need and how they want to use Coveo, often through access to new beta versions. They connect with each other and Coveo product managers and developers through Coveo Connect and User Group meetings.
Insightfull customers are able to better drive increased revenue and margins while lowering operational costs through their use of Coveo.
Our customers help us understand their business needs and challenges, and how they include Coveo in their strategic plans, through our Advisory Board and Coveo Connect.
“ Multi-Channel Text Analytics helps CA Technologies gain further relational insights into our unstructured data. ”
CA Technologies
“ With Coveo, we can take “hot” customers and make them very visible, very quickly to all executives. ”
IBM Netazza
“ The implementation process far exceeded my expectations. The time and effort it took was amazing and the smoothest I have ever worked on. ”
Quantum
Customer Advisory Board
The Coveo Customer Advisory Board is comprised of senior executives from highly innovative customer organizations. Our Advisory Board members meet with the Coveo executive team during in-person as well as virtual meetings to discuss long-term strategies and goals for their companies and ours.
Members of the Coveo Advisory Board include:
Leo Annab
Business Technology Officer
Benoit Durand
CIO
Jim Clamons
Vice President-Engineering,
Operations
Denise Chochrek
Senior Knowledge Analyst
David Held
Director, Global Standards &
IT Business Processes
Kevin Chasey
Sr. Vice President Field
Services & Support
Tina Yarovsky
Vice President Online
Support Services
Ravi Sanka
Senior Manager
Diane Berry
Advisory Board Chair
SVP Marketing & Communication
Coveo Connect™ online customer community
The Coveo Connect™ online customer community provides a private and secure area for customers to tap into the collective knowledge and insight that our network of customers and the Coveo team have to offer. Here, customers can access Coveo roadmap plans, release notes, product information and documentation, knowledgebase documents, online help and much more.
Coveo Connect is another channel for customers to contact Coveo Support, register for events, provide feedback on our product roadmap, get a sneak peek on future product developments, and share best practices.
Visit the CommunityUser Groups
View notes and presentations from past customer events on Coveo Connect
May 2, 2013
Coveo Connections™ Customer Webinar
September 11, 2012
April 4, 2012
Quebec Regional User Group
February 10, 2012
October 20, 2011
Customer Webinar: Introducing Coveo 7.0 with Multi-Channel Text Analytics
June 14, 2011
June 8, 2011
Coveo User Group meetings, both in-person and virtual, provide the opportunity to network with peers facing similar challenges and for Coveo customers to learn about upcoming product developments, offer feedback and recommendations on the Coveo product roadmap and provide input onto the roadmap development process.
Regional User Group meetings also allow customers to share experiences and insight regarding their Coveo implementations and walk away with new ideas that can be put into immediate use, to help drive additional adoption and value throughout their business.