Coveo - People With Knowledge Drive Business
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Knowledge Base

  Essentials
  Developer API
  Best Practices
  How To
  Information Article
  Integration
  Troubleshooting
Administration Tool Help
Interface Editor Help
Search Interface Help

Essentials


Coveo G2B for Email Quick Installation Guide

Explains how to benefit from this new information access solution for email designed to improve the productivity and effectiveness of business users.

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Coveo G2B for Email Installation Guide

Explains how to benefit from this new information access solution for email designed to improve the productivity and effectiveness of business users in a complete and thorough document.

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Coveo Release Notes 5.2

Read all about the new features offered in Coveo Enterprise Search 5.2!

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Quick Installation Guide

Details the basic procedures to download and install CES.

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Microsoft Exchange Connector

Allows users to index Microsoft Exchange content. By using a unique special administrative account, all the mailboxes and public folders can be indexed.

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Symantec Enterprise Vault Connector

Allows CES to crawl most of the data contained within the different archives of a Symantec Enterprise Vault system, most notably Windows files and Microsoft Exchange items.

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ODBC Connector

Allows CES to crawl and index database content directly through ODBC connection and SQL queries.

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Open Text Livelink

Allows CES to index Open Text Livelink repositories.

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Documentum Connector

Allows CES to connect to the Documentum DocBroker, which then points to the multiple repositories to crawl.

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What’s New from CES 3.7 to CES 5

Details the main differences starting from CES 3.7 until CES 5.

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Lotus Notes

Explains the installation and configuration of Lotus Notes, and presents best practices.

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Front-End Integration Guide

Explains how to install the Coveo Enterprise Search SharePoint integration on a front-end Web server.

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Administration Tool Help

Allows users to print a PDF version of the Administration Tool online help.

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Search Interface Help

Allows users to print a PDF version of the Search Interface online help.

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Interface Editor

Allows users to print a PDF version of the Interface Editor online help.

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Migration Guide

Details how to migrate Coveo Enterprise Search (CES) from version 4 to version 5.

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Coveo Enterprise Search (CES) Skin Migration: Migrating from CES 4 to CES 5

Describes the new features on the CES skin files.

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Integrating CES with SharePoint 2007

Explains how to integrate and deploy CES 5 in SharePoint 2007, what are the rights required and how CES 5 replaces the Microsoft search box.

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SalesForce Connector

Describes the main features of the Salesforce connector. Furthermore, it explains how to create and customize a Salesforce source.

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Developer API


Open Connector API

Describes how to develop an open connector using the different interfaces, methods and properties available.


Open Connector API: Migrating from CES 4 SP3 to CES 5

Describes the different modifications brought to the Open Connector API.


How to Use the PUSH API

Allows users to define a source for which documents are programmatically pushed in the index.


Best Practices


Ranking Optimization

Ranking is the art of sorting results according to their relevancy to the submitted query. Although Coveo Enterprise Search was optimized to reach high ranking accuracy, improvements can still be realized by the content manager of the organization as each organization has its own set of rules and practices related to the document production and knowledge sharing on the corporate network. So as to better fit these particularities, ranking optimization techniques can be initiated and maintained over time.


How To


How to Add a New File Type

Describes how to create a new file type named My File Type to index test files having a .mft file extension.


How to Index a SQL Database using the ODBC Connector

Explains how to index the content of a SQL database using the Coveo ODBC connector.


How to Convert the Configuration File from CES 3.7 to CES 5

Explains how to import the configuration of CES 3.7 to CES 5.


How to Install CDS using Group Policies

Gives network administrators links to the .msi installation files and .adm administrative template required for GPO.


How to Extract All Available Metadata Using Postconversion Script

Explains how to use the All FieldValues postconversion script in order to extract and review all available metadata from documents.


How to Use People Search Web Part

Explains how to configure the People Search Web part that comes with the Coveo Enterprise Search installation.


How to Use IFilters

Explains that IFilters are third party converters used by CES to index document types not supported by main or open converters.


How to Search and Retrieve Results using XML Search aspx

Describes how to search and retrieve results using XMLSearch.aspx by passing the query string (GET) parameters to receive the results set as XML pages.


How to Determine the Permissions Required to Index MOSSWSS3

Describes the MOSS 2007 and WSS 3 permissions the user must have in order to index data.


How to Include and Exclude Content

Describes the mechanism used by Coveo Enterprise Search to include and exclude documents from the index.


How to Deploy the CES Microsoft Outlook Add-In using GPO

This document explains how setup a GPO inside Microsoft Active Directory in order to deploy the CES Microsoft Outlook Add-In on user desktops.


Front-End Interface Installation Guide

Describes how to install and connect a Search Interface to an index or mirror.


Install a mirror setup with front-ends

Presents an overview of a mirror and front-end setup.


Mirror Installation Guide

Explains how to run the installation program of CES4 and select Advanced/Mirror setup type.


Install Coveo Enterprise Search on a 64-bit version of Windows

Configure CES for Windows 64-bit or SharePoint 64-bit.


Backing Up and Restoring an Index

This article describes how to back up and restore your index files.


Indexing an Exchange Server Source

This article describes the configuration that is required to index an Exchange Server source with Coveo Enterprise Search.


Indexing Metadata with User Custom Fields

This document explains how to index metadata from various types of documents using Custom Fields.


How to - Setup ODBC custom crawler

ODBC Custom Crawler indexes database content through ODBC (CES 4 SP1).


How to - Add Coveo to Firefox Search Bar

You can implement your own search bar for Firefox and use it to launch a search in Coveo.


Information Article


Index Data Integrity

CES implements a Two Phase Commit (2PC) technique for automatic recovery.


Ranking: A Technical Overview

Ranking is the art of sorting results according to their relevance to the submitted query. This article describes some technical features of Coveo Enterprise Search's ranking engine. In particular, it elaborates on the benefits of using automatic document summarization technologies in the ranking process.


Exchange Server Sources Custom Fields

Coveo Enterprise Search can index MAPI, Microsoft Exchange Server and user-defined properties as custom fields. This article lists MAPI properties and MAPI property types. It also explains how to handle custom field for Exchange Server sources.


Deploying Coveo Enterprise Search on Windows Server 2003

Windows Server 2003 offers significant improvements over its predecessors, particularly in terms of security and performances. In this article, the focus is on how to achieve the optimal installation of Coveo Enterprise Search on that platform. A few common caveats that a system administrator may encounter are also described.


Deploying on Computers Without a Domain

Windows NT domains provide security and authentication services that are very useful in everyday life and Coveo Enterprise Search relies heavily on them. Still, there are a few situations where a user might want to run Coveo Enterprise Search without having his computer hooked on a domain, such as a Web site demonstration on a laptop computer, or someone who works at home and does not have access to the company's network. This article discusses the limitations of such an environment, and how they can affect Coveo Enterprise Search installations.


Understanding File Monitoring

File monitoring is a feature that helps content managers maintain maximum freshness of indexed content for local and network file sources. Coveo Enterprise Search monitors the Windows file system and updates the index in real time when files are added, modified or deleted. The following article describes the benefits of the File Monitoring feature, its usage and its limitations.


Understanding Document Level Security

This article describes Document Level Security (integration of file access permissions), enumerates advantages of implementing Coveo Enterprise Search and explains how to avoid security problems.


Including and Excluding Content

This article describes the mechanisms used by Coveo Enterprise Search to include and exclude documents from the index.


Understanding Stemming

This article explains stemming, or similar words matching, and indicates which settings should be chosen according to the index's document properties.


Service Logon Account

Coveo Enterprise Search runs as a software service on the destination computer. All software services require a logon account. Thus, you must assign a logon account for the service.


Metadata for SharePoint References

Complementary information for "Manage SharePoint References" article of Administration Tool's help.


Conversion Script Objects Reference

Complementary information about scripting objects available to conversion script files that can manage extracted document content and properties.


Microsoft .NET Framework

This article explains what the Microsoft .NET Framework is, and provides information on how to install it.


SharePoint Integration

This article explains how Coveo Enterprise Search 4 integrates with SharePoint.


Internet Information Services (IIS)

This article explains what Internet Information Services (IIS) is, and provides information on how to install it.


Supported File Formats

This article provides a list of the various document formats that can be indexed by Coveo Enterprise Search.


Integration


CES 4.0 Developers Reference

References and samples to develop ASP.NET search interfaces.


Search Interface Modifications

Customizations that can be manually done in aspx and ascx files.


Troubleshooting


Finding a Specific Document

Is it Possible to Index a SharePoint Site that has CES 4 Integration with CES 5

Unable to Delete or Rename a Folder

Cannot Start Microsoft Outlook

Cannot Initialize the MAPI Session

MAPI Session Cannot Be Initialized

Cannot Change Thread Mode After It Is Set

Wildcard search does not support NEAR operator

SPS areas and lists are indexed but not sites

Troubleshoot - Coveo Enterprise Search Service is not started.

Access denied with Opera or Netscape

CES does not index some file extensions