Insight Solutions for Technology and Medical Device Companies

In increasingly highly competitive, cost-conscious, and global markets, business leaders are under pressure to innovate, serve customers well and drive value.

As technology and medical device companies often grow through acquisition, their own IT departments are challenged by the need to integrate systems and move vast amounts of data. Structured and unstructured data residing in those disparate systems, as well as in employees' desktops and emails, can be the key to greater innovation, better customer service, increased competitiveness and more business.

Insight Solutions™ for Technology and Medical Device companies from Coveo provide Insight Consoles with unified views of customers, employees, processes, products and more. Coveo enables the virtual integration of all enterprise systems, behind the firewall and in the cloud

Leading technology firms such as CA Technologies, IBM Netezza and Quantum have found that harnessing information that courses throughout their enterprises with Coveo’s Insight Solutions helps to manage the complexity, change and challenges inherent in their businesses.

Coveo Insight Solutions utilize the full breadth and depth of information available across the organization, whether in systems behind the firewall or in the cloud to drive business transformation. All Coveo Insight Solutions leverage the Coveo Insight Methodology and a framework that provides actionable Insight through the ability to Search & Navigate, Consolidate, Correlate and Analyze information.

resources
Data Sheets

What’s new in Coveo Platform 7.0


Coveo Platform Version 6.5


Insight Solutions for Customer Service


Customer Self-service

Case Studies

CA Technologies


IBM Netezza

White Papers

Transforming Data into Actionable Knowledge; joint paper with TSIA


Enterprise Search 2.0 : A Data Odyssey

On-Demand Webinars

How Quantum Transforms Customer Service


Forrester: Actionable Knowledge for Customer Service Success