Coveo - People With Knowledge Drive Business

Coveo Audio Video Search (CAVS)

Coveo Audio Video Search (CAVS) accesses rich media content with unparalleled precision and ease, allowing users to search across audio and video content as easily as they search across document content. CAVS’s patented “automatic training” capabilities leverage enterprise content to improve the precision of speech recognition. The result is a searchable transcript of speech content that is enterprise aware (i.e. proper names, employee names, domain terms, etc.).

CAVS delivers a powerful, innovative, and cost-effective solution to the marketplace, enabling organizations to:

  • Easily access content in eTraining and long distance learning solutions;
  • Adhere to compliance and regulatory demands;
  • Improve risk management initiatives;
  • Deliver targeted multimedia content across the enterprise;
  • Drive new revenue and content access based on user profiles;
  • Improve customer service in call centers.

Coveo Audio Video Search (CAVS) pricing starts at $40,000 to search up to 2,000 hours of rich media content and scales to handle hundreds of thousands of hours.

Below are CAVS product highlights. For a full audio video search feature summary, support documents and technical requirements, refer to the CAVS Datasheet.

Enhanced User Experience

  • Microsoft® Silverlight™ media player is included, as are audio-video search capabilities in UK English and French, empowering businesses to extend their searches to include a wide assortment of content from Web 2.0 applications, such as webinars, podcasts and other critical audio/video content.

Single-Point of Access to All Content in the Organization

  • Offering seamless integration with Coveo Enterprise Search (CES), Coveo Audio Video Search (CAVS) allows users to access all content in the enterprise from a single, unified search application, and find audio content in multimedia files as easily as they would find content in enterprise documents.

Automatic Training with Patented AudioEssence Technology

  • Coveo Audio Video Search (CAVS) leverages the CES platform to access enterprise content and is automatically trained to recognize enterprise specific vocabulary such as product names, employee names and domain specific keywords in the audio and video files.
  • Easily segment enterprise content across independent training profiles to maximize performance and accuracy.
  • Quickly define and preview training parameters including document summaries, concepts custom fields, titles and full text, to improve the training experience.

Instantly Identify Relevant Sections

  • Coveo Audio Video Search (CAVS) delivers instant access to relevant portions of the audio/video file through an integrated, easy to use playback interface offering navigation by timeline, or search term occurrence; eliminating the need to use metadata as the primary means to access audio/video content.

Enterprise Level Performance You Expect from Coveo

  • Coveo Audio Video Search (CAVS) leverages all of CES’s advanced search functionality including faceted search, advanced concept and summarization, collaborative ranking, clustering, and more.
  • CAVS leverages Microsoft network security permissions, ensuring users only see rich media files they have permission to access.

Seamlessly Integrated With Microsoft Technologies -- Windows Media Services and SharePoint

  • Coveo Audio Video Search integrates with Windows Media Services 9 Series to make existing audio/video content available in streaming format for all supported input formats.
  • In conjunction with Coveo Enterprise Search for SharePoint, CAVS is seamlessly integrated with WSS 2.0 and 3.0, Microsoft SharePoint 2003, and MOSS 2007, making popular Microsoft collaborative platforms a viable multimedia content management system.